RETURN & EXCHANGE POLICY USA CustomersAs a company that focuses on creating custom sizes and that manufactures to your specification, returns can get a little tricky. Over the years we've tried to offer partial refunds, returns, and cancellations. Ho
Damaged in Transit.Damage due to transit can happen. We do all we can to protect your items when they leave our facilities so they show up ready for you to make something great. If you received a damaged item, please email images of the packaging, th
If upon receiving your order you find that an item, such as a horizontal connecting bar, is missing or there's an issue like not receiving the order entirely within the expected time frame, it is important to get in touch with us promptly. When reach