Can I make changes to my order?Updated a month ago

Policy On Changing, Modifying or Canceling A Current Order:
If you have an order with us and would like to make a change or cancel, we’d love to accommodate. We highly encourage you to reach out as soon as possible. Your order is custom and we want to make it perfect for you!

With a custom piece, once we start on it, it can only be made in your specific dimensions. To modify or cancel an order already in production creates waste in material and labor. We know talking about fees is no fun, yet it is a reality and changes mid production incur real costs. We have kept these fees low and kept them in line with reflecting the efforts of our team's professional work.
Here are the windows within which we accept changes/modifications and any fees associated.
(Change/modification fees must be paid at the same time as requested. Fees will be deducted from the subtotal and all shipping costs will be fully refunded if cancelled.)

Hairpin Legs/ Hairpin shelf & desk brackets, floating shelf brackets, bent flat bar brackets with and without lip:

• 24 hours, free of charge.
• Changes after 24 hours will have a change/ cancelation fee of 15%

Flat Bar, Tube Steel, Spider Legs, Platform Bed, Box Bed:

• 24 hours, and/or not yet in production, cancellations and changes can be made free of charge.
• Orders after 24 hours or that are in production will have a change/ cancelation fee of 50% of  the initial order amount.

Contact us here to request a change or modification to your order.